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Case
Study: ARAMARK
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Case Study: ARAMARK Challenge To provide strategic planning and counseling for better communication Background ARAMARK Corporation set out to discover: • How their employees perceived the current level of communication; • What communications employees want; • And how well other “best practice” companies communicate with their employees. The Berry Ecke Associates Approach Berry Ecke Associates: • Helped design the ARAMARK employee surveys • Determined the key findings from the employee surveys • Conducted general internal communication research • Surveyed internal communications practices for other companies • Analyzed the content of benchmark company publications • Created a presentation of all results for ARAMARK
The Results • A 40-company benchmark survey revealing trends and analysis of employee communication • Changes in the frequency, content, and targets of ARAMARK employee communications • Development of an intra-net • Improvements in upper management communications << Back to What We Do |