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The animal kingdom communicates by snarling, growling, barking, roaring, puffing up quills, shaking tail feathers or slapping a dorsal fin. We humans are even more complicated. We use most of the aforementioned communication tools, but have also developed spoken and written languages to convey our thoughts and intentions. It is estimated that between 4,000 and 10,000 separate languages exist worldwide. This does not include the estimated 50,000 dialects, nor subject-specific jargons or the computer "languages" that have mushroomed in the past few decades. No wonder we're confused. And in the world of multinational corporations, communications issues are central to creating understanding and promoting the efficient, cooperative teamwork that directly affects the bottom line. So, what communication method is best? Here are the top contenders:
So, who's the winner? Actually there's no knockout punch from any one method. You need it all - good publications, electronic, video, audio, CD-ROM, town hall meetings and breakfast with the boss. Berry Associates has more than 25 years of experience in employee communication strategies and program execution. Let's talk. |